Steering tools and statistics of IT Service Desk software

Octopus ITSM software incorporates all of the steering tools and dashboards to better manage your IT Service Desk.

Continually measuring the performance of your IT Service Desk in terms of service quality to users and efficiency of assignees is essential for all IT service management. The Octopus ITSM solution integrates all of the required reports to steer the activity of your IT Service Desk.