Octopus-ITSM is a software publisher specialized in solutions which improve the quality and efficiency of a company’s internal services: IT Services (Information Technology), computerized maintenance and hardware asset management system (CMMS), Biomedical Engineering and global Service Desk (ESM – Enterprise Service Management).
We provide a turnkey ITSM software as well as support from our experts highly certified in ITIL® best practices. This guarantees a rapid increase in the satisfaction of your company’s employees.
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We’ve reached our tentacles into every business department. Wouldn’t it be easier and more efficient to centralize management of your requests and assets in a single software?
The ease of use for all users and the power of the ITSM software to track queries, their links with material resources or with other users and to resolve these faster, allow us to offer solutions adapted to the various needs of your company’s internal services:
Quickly improve the quality of service of your internal computer support through our comprehensive ITSM solution focused on productivity and collaborative work.
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Easily manage all of your assets and associated preventive or corrective maintenance thanks to our integrated ITSM and CMMS software centralizing the physical and logical inventory.
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Developed in collaboration with our clients in the health sector, Octopus ITSM software provides the means to effectively manage a Department of Biomedical Engineering.
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You can integrate all of your requests and HR communications in the Octopus web portal with easily customizable forms.
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Octopus provides solutions in response to many other needs
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Our customers often tell us Octopus ITSM software “has become their company’s tool of reference: all services and users use it and couldn’t do without it”. Take a look at our customer references across many different sectors of activity, where you’ll be sure to find an organization similar to yours, which has transformed its management of internal services.
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