Manage your inventory of IT assets more efficiently with Octopus software

Octopus ITSM software includes a configurable and robust CMDB to ensure the reliability of your hardware asset and inventory management.

Our hardware asset management software helps you better manage your assets and configurations right throughout their life cycle with CMDB (Configuration Management Data Base), fully integrated into the IT service management ITIL® processes. You can therefore simplify management of your IT inventory.

Hardware asset management: simplify the material and software inventory of your IT architecture

The primary objective of hardware asset management software is to simplify hardware asset and inventory management according to their evolution over time (identification at entry, programmed appointment, repair, renewal etc.). The Octopus software hardware asset management was designed to be fully integrated within the ITSM user support processes. Monitoring of assets and configurations is matched with all service actions, which greatly facilitates the work of assignees.

For this purpose, Octopus hardware asset management software integrates the CMDB into the heart of its service operations. The CMDB is a relational database containing physical and logical elements (known as configuration items or CI) which assignees can add, move, modify or remove when working on IT support queries and requests.

As the ITSM and hardware asset management modules are integrated and interact with each other, this leads to better decisions to optimize both the quality of service and manage internal costs. It is for example possible to track consumption to anticipate needs in terms of printer consumables or as the technical support service have access to the labor costs, this can help them make better decisions, sometimes calling on a cheaper local service provider instead of having a technician come…

« With Octopus hardware asset management software, you are guaranteed real time access to all of the important technical and financial information concerning your equipment and computer software. »

Discover how the Octopus solution can keep your employees always operational, happy and satisfied (French)

CMDB is at the heart of Octopus hardware asset management software

A sound, well-built CMDB reflects the infrastructure and the relationships between its various components clearly.

It is the heart of an asset and request management tool. The configuration elements included in the CMDB can be invoked in the different types of requests, as illustrated above.

These interactions and relationships between the CI inform the various assignees of the:

Impact of an failure on users
Impact of a change to a CI
Weaknesses of the infrastructure
Maintenance costs
Improvements to be given priority
etc.

Octopus hardware asset management responds particularly well to the needs of CMMS software for technical support services as it centralizes the full management of materials and then organizes periodic operations and assistance in full integration with the follow-up of requests.

Import all of the material and software configurations into Octopus hardware asset management

Octopus hardware asset management software can easily integrate into one or several Active Directories thanks to a program which allows both importing and synchronizing a database contained in another system on a regular basis. You are thus guaranteed to automatically retrieve all of the required information on your hardware and control the licenses in your IT architecture.

This automation will simplify the control of your assets and significantly reduce your IT costs: fewer errors in the monitoring of your hardware assets, more precision in the control of licenses and reduced associated legal compliance risks.

Moreover, control over all data associated with your equipment in the CMDB will allow assignees to considerably reduce the number of incidents declared to the IT support service through early identification of the risk of equipment failures. Indeed, queries submitted for some materials are recorded in the database and the Octopus hardware asset management software can automatically list similar materials presenting potential risk of identical failures.

« By choosing Octopus software to manage your hardware assets and inventory, you are guaranteed permanent visibility and control of your equipment and to improve the continuity of IT services in your organization. »

Discover how you can improve your IT services over the long term by downloading our whitepaper (French)

Manage your inventory of IT assets more efficiently with Octopus software

Hardware asset management: simplify the material and software inventory of your IT architecture

CMDB is at the heart of Octopus hardware asset management software

Import all of the material and software configurations into Octopus hardware asset management

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